Privacy Policy

Last Updated: December 25, 2025

This Privacy Policy describes how Fulxion (a product of Encrypia Labs, "we", "us", or "our") collects, uses, and discloses your information in connection with your use of our website (fulxion.com), APIs, and services (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us, information we collect automatically, and information we obtain from third-party sources.

  • Information You Provide: This includes information you provide when you create an account, complete a contact form, request sandbox access, or otherwise communicate with us. This may include your name, email address, phone number, company name, and any other information you choose to provide.
  • Information We Collect Automatically: When you use our Services, we may automatically collect information about your device and usage, such as your IP address, browser type, operating system, and information about your interaction with our Services.
  • Information from Third Parties: We may obtain information from third-party sources, such as data enrichment services and identity verification services, to comply with our legal and regulatory obligations.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device.

Types of Cookies We Use:

  • Necessary Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Managing Cookies:

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. Note that disabling certain cookies may affect the functionality of our Services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send you related information;
  • Communicate with you, including responding to your comments, questions, and requests;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Fulxion and others;
  • Comply with our legal and regulatory obligations, including KYC/AML requirements.

4. How We Share Your Information

We may share your information as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Fulxion or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Account Data: Retained while your account is active and for 7 years after closure for regulatory compliance.
  • Transaction Records: Retained for 7 years as required by financial regulations.
  • Marketing Communications: Until you unsubscribe or request deletion.
  • Analytics Data: Typically retained for 26 months.
  • Log Data: Retained for up to 12 months for security purposes.

6. International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws different from your country.

When we transfer your data internationally, we implement appropriate safeguards, including:

  • Standard Contractual Clauses approved by the European Commission;
  • Data processing agreements with appropriate security measures;
  • Transfers to countries with adequate data protection levels as determined by relevant authorities.

7. Security

We implement enterprise-grade security measures to protect your information, including:

  • AES-256 encryption for data at rest;
  • TLS 1.3 encryption for data in transit;
  • Multi-factor authentication;
  • Regular security audits and penetration testing;
  • Access controls and monitoring.

Despite these measures, no system is completely secure. Please see our Risk Disclosure for more information.

8. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Portability: Request your data in a structured, machine-readable format.
  • Restriction: Request that we limit processing of your data.
  • Objection: Object to processing based on legitimate interests or for marketing.
  • Withdraw Consent: Withdraw previously given consent at any time.

To exercise these rights, contact us at privacy@fulxion.com. We will respond within 30 days.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected, used, shared, or sold;
  • Right to delete personal information held by businesses;
  • Right to opt-out of the sale of personal information;
  • Right to non-discrimination for exercising your privacy rights.

We do not sell personal information as defined by the CCPA.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Related documents: Terms of ServiceRisk Disclosure